Hi and welcome to the Mitel 5330, 5340, and 5320 training video. These cell phones are completely customizable IP phones designed for flexibility and ease of use. The entry-level phone, the 5320, has 16 programmable keys. The 5330 has 24 programmable keys and a backlit LCD screen. The 5340 has 48 programmable keys, a home button, and a backlit LCD screen. For this video, we will be using the 5330, but the functions we are covering are the same for all three models. Over the next few minutes, we will show you how to connect your phone, make calls, and use some of the phone's features. To connect your phone, plug your local area network cable into the network port shown here. To connect your computer, plug your PC cable into the PC port. Note that you do not have to connect your computer for your phone to work. Once connected, your phone will boot up. To log in, press activate and enter the extension and PIN number given to you by your administrator. Once logged in, the date and time, as well as your extension and name, will appear at the top of your screen. Now, let's take a look at some of the parts of your phone. There are soft keys such as redial, calls, and menu. There are memory keys, memory key labels, and memory key page navigation buttons. The phone keypad has fixed function keys, including system settings, hold, cancel, transfer, conference, redial, and voicemail. There is also a scroll key, speaker key, mute, and message waiting lamp. To answer a call, pick up the handset or press the answer or speaker key. To answer a second call, press the flashing line appearance. This puts the active call on hold and answers the second call. To...
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